GE Vs Samsung Refrigerator Compared! (Which Is Better?)
GE and Samsung are two of the most reputable and popular refrigerator brands in the market.
Both American-based GE and South Korean-based Samsung have their unique strengths and weaknesses, making the choice between the two a challenging one.
This article provides a comprehensive comparison of these two brands, focusing on customer satisfaction, reliability, energy efficiency, cooling technology, lifespan, cost, and more.
GE Vs Samsung Refrigerator Comparison – 10 Differences
Aspect | GE Refrigerator | Samsung Refrigerator |
Country of Origin | United States | South Korea |
Customer Satisfaction | Lower than Samsung | Number 1 overall |
Reliability | Less reliable than Samsung | Number 1 overall |
Energy Efficiency | More energy-star rated units than Samsung | Slightly fewer energy-star rated units than GE’s |
Smart Fridge Feature | SmartHQ | Family Hub |
Configuration | Slightly less configurable | More configurable |
Capacity/Size | Not spacious or as space-saving as Samsung | More spacious and more space-saving designs |
Highlight Cooling Technology | Turbo Cooling | Power Cool, Twin Cooling, Triple Cooling, Twin Cooling Plus, and Metal Cooling |
Age/Lifespan | 10 years + | 5 – 11 years |
Cost | French Door and Bottom Freezer units are costlier than Samsung’s | Side-By-Side and Top Freezer units are pricier than GE’s |
Similarities Between GE and Samsung Fridges:
- Energy Star Rating: Most Samsung and GE fridges come with an Energy Star rating, indicating their energy efficiency. Energy-efficient fridges emit less heat and consume less power, resulting in lower energy costs.
- ADA Compliance: Both Samsung and GE manufacture fridges that are accessible to wheelchair users, making them more user-friendly. These fridges comply with ADA (Americans with Disabilities Act) standards.
- Fridge Types: Both brands offer a range of fridge types including French Door, Bottom Freezer, Top Freezer, Side-by-Side, and Compact Refrigerators. However, Samsung also provides Bespoke, 4-Door Flex, and Specialty options.
- Finishes: Both brands provide fingerprint-resistant finishes on many of their fridges, offering a modern and sleek appearance.
- Installation Depth: Both GE and Samsung offer counter depth, full depth, and compact fridges to accommodate various spaces. However, Samsung units are generally more configurable than GE units.
- Smart Fridges: Samsung produces numerous smart fridges that utilize the Family Hub application, while GE smart fridges utilize Smart HQ. The technologies behind these smart features differ and will be explained later.
Differences Between GE and Samsung Refrigerators
Country of Origin
GE is an American brand, headquartered in Louisville, Kentucky, while Samsung is a South Korean brand, based in Suwon.
Customer Satisfaction
According to the 2021 American Customer Satisfaction Index, Samsung ranks higher in customer satisfaction than GE. However, GE’s French Door refrigerators have higher customer satisfaction due to fewer issues with ice makers.
Here’s a breakdown of the report:
Customer Satisfaction | GE (584 customers) | Samsung (649 Customers) |
Very Satisfied | 37% | 40.8% |
Slightly Satisfied | 34.8% | 35.6% |
Not Sure | 9.4% | 3.1% |
Slightly Dissatisfied | 13.4% | 10.9% |
Very Dissatisfied | 5.5% | 9.6% |
French Door Fridge (Very Satisfied) | 50.5% | 38.5% |
Reliability
Samsung refrigerators are generally considered more reliable than GE models, according to JD Power.
Energy Efficiency
GE has more Energy Star-rated models than Samsung, indicating higher energy efficiency.
Smart Fridge Features
Samsung’s Family Hub feature offers more functionalities than GE’s SmartHQ. The Family Hub allows users to connect with family and friends, stream music, control other Samsung devices, and more.
Configuration
Samsung refrigerators offer more configuration options than GE models, making them more adaptable to different spaces.
Capacity
Samsung refrigerators generally have larger capacities than GE models and are designed to save space. Below is a table comparing the capacities of these two fridge brands.
Fridge Type | GE Refrigerator | Samsung Refrigerator |
Top Freezer Refrigerator | 16 – 24 cubic feet | 24 – 26 cubic feet |
Bottom Freezer Refrigerator | 20 – 25 cubic feet | 24 – 26 cubic feet |
French Door Refrigerator | 20 – 25+ cubic feet | 21 – 24 cubic feet |
Side-by-Side Refrigerator | 20 – 25+ cubic feet | 27+ cubic feet |
Cooling Technology
Samsung offers a variety of cooling technologies, including Power Cool, Twin Cooling, Triple Cooling, Twin Cooling Plus, and Metal Cooling. In contrast, GE primarily uses Turbo Cooling technology.
Lifespan
GE refrigerators typically last longer than Samsung models, with an average lifespan of 10 years or more.
Cost
The cost of GE and Samsung refrigerators varies depending on the model. GE’s French Door and Bottom Freezer units are generally more expensive than Samsung’s, while Samsung’s Side-By-Side and Top Freezer units are pricier than GE’s.
Comparison of GE and Samsung French Door Refrigerators
When comparing GE and Samsung French door refrigerators, there are notable differences in terms of customer satisfaction, reliability, capacity, and cost.
Customer satisfaction is an important factor to consider. In this regard, more customers express dissatisfaction with Samsung French door fridges, primarily due to recurring issues with their ice makers. The frequent failure of ice makers in Samsung units diminishes their overall reliability.
Here’s a table that shows what I exactly mean
Customer Satisfaction | GE (289 Customers) | Samsung (615 Customers) |
Very Satisfied | 50.5% | 38.5% |
Slightly Satisfied | 35.3% | 36.3% |
Not Sure | 4.2% | 3.9% |
Slightly Dissatisfied | 8.3% | 11.2% |
Very Dissatisfied | 1.7% | 10.1% |
Conclusion
Both GE and Samsung offer high-quality, functional, and stylish refrigerators. If you prioritize reliability, configurability, spaciousness, and advanced features, Samsung might be the better choice.
However, if energy efficiency, durability, and lifespan are more important to you, GE could be the better option. Always consider your specific needs and preferences when choosing between these two brands.