GE Refrigerator Water Dispenser Not Working After Replacing Filter

GE refrigerators are known for their convenience, including an indicator light that signals when it’s time to change the filter. However, sometimes, the water dispenser may stop working after the filter is replaced.

This issue can be due to a problem with the filter itself, the water supply line, low water pressure, a frozen water tank, a faulty water inlet valve or switch, water leakage, or a malfunctioning dispenser control board.

Quick Fixes for GE Refrigerator Water Dispenser

Probable ReasonWhat To CheckQuick Fix
Filter ProblemWrong filter typeUse the same filter type as the old one
Non-genuine filterOnly use genuine GE water filters
Wrong filter installationFollow the manufacturer’s installation instructions for the filter
Filter damage during installationReplace the newly installed filter
Water Supply Line ProblemThe water supply line is offTurn on the water supply line if it’s off
Frozen supply lineRaise the freezer temperature to 0-100F
Trapped airPurge out the air by pressing the cradle
Low Water PressureWater pressure levelRaise the water pressure to at least 20 psi
Frozen Water TankLow temperatureRaise the fridge’s temperature
Food underload in the fresh food unitIncrease the food load in the fresh food unit
Faulty Inlet ValveContinuity levelReplace the defective inlet valve
Faulty SwitchDispenser and door switchesReplace any switches that fail to show continuity with a multimeter
Water LeakageDefrost drain blockageService call
Bad Dispenser Control BoardFailed dispenser systemReplace the dispenser control board

Troubleshooting Guide

If you’re experiencing issues with your GE refrigerator water dispenser after replacing the filter, there are several potential causes to consider. Follow this 8-step guide to troubleshoot and fix the problem:

Step 1: Check Your Newly Installed Filter for Possible Issues

  • Wrong Filter Type: Ensure you have the correct filter type that matches the old one. If the new filter is incompatible, replace it with the correct type.
  • Non-Genuine GE Water Filter: Avoid using non-genuine water filters as they may be defective. If you suspect your new filter is non-genuine, replace it with a genuine GE refrigerator water filter.
  • Wrong Filter Installation: Double-check the installation of the filter. If it is installed incorrectly, reverse its position to ensure it is properly installed.
  • Filter Damage During Installation: If the new filter was damaged during installation, reinstall the old filter to determine if the dispenser starts working. If it does, replace the damaged filter.

Step 2: Examine Your Water Supply Line for Issues

  • Water Supply Might Be Off: Make sure the water supply to the refrigerator is turned on.
  • Frozen Water Supply Line: Check the freezer temperature and ensure it is set within the range of 0-10°F. If the temperature is too low, allow the refrigerator to defrost and raise the temperature to the recommended range.
  • Trapped Air: Purge out any trapped air in the water supply line by pressing the water dispenser lever for approximately 5 minutes.

Step 3: Measure Your Home Water Pressure

Check the water pressure in your home and ensure it is at least 20 psi. If the pressure is below the recommended level, adjust the main valve, remove any kinks in the water line, and shut off unused water supply lines.

Step 4: Inspect the Water Reservoir Tank

Check the water reservoir tank located behind the refrigerator’s vegetable bins. Ensure there is enough fresh food in the compartment and maintain a refrigerator temperature of around 37-42°F. If the tank is frozen, defrost it before making any adjustments.

Step 5: Test the Water Inlet Valve

Use a multimeter tester to check the continuity of the water inlet valve. If there is no continuity, replace the faulty inlet valve.

Step 6: Observe the Switches for Fault

Test the dispenser switch and door switch using a multimeter tester. If either switch fails the continuity test, it needs to be replaced.

Step 7: Look for Water Leakage

If there is water leakage, it could trigger the dispenser to shut off. In this case, it is recommended to contact GE service technicians for professional assistance.

Step 8: Replace the Dispenser Control Board

If all previous steps have been unsuccessful, consider replacing the dispenser control board. A faulty control board can cause the entire dispenser unit to malfunction. However, ensure you have thoroughly checked all other possible issues before replacing the control board.

Frequently Asked Questions

Why is my GE Profile refrigerator water dispenser not working after replacing the filter? 

This could be due to a non-genuine, incorrectly installed, damaged, or wrong type of filter.

Why is my GE refrigerator water dispenser slow after replacing the filter? 

This could be due to a water supply problem, such as low water pressure or a kinked, partially frozen, or not fully turned on water supply line.

How can I reset my GE refrigerator water dispenser? 

Press the ‘water filter reset’ switch for about 3 seconds. The reset is successful if the red indicator light goes out or changes to green.

Final Thoughts

With the information provided, you now have several possible reasons why GE refrigerator water dispensers may stop working after replacing the filter.

Additionally, you have an eight-step troubleshooting guide to help you address these issues. It is advisable to follow the troubleshooting steps outlined before contacting GE service support for assistance.

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